Yes, all of our stainless steel and 18K gold plated jewelry are water, sweat and heat resistant. They don't turn green, fade or lose color.

You can shower or hit the gym with our jewelry without worrying!

The material of each jewel is explained in the product description.

Yes! Check it out in SIZE GUIDE

Your purchase confirmation arrives immediately to the email entered while placing your order.

Make sure to check your spam inbox in case that the confirmation email got sent there.

If you have not received the confirmation email, please contact us at info@lostgenclub.com so that we can solve it. 

Yes, we would be happy to help you make any necessary changes to your order, including updates to your delivery address, if you contact us before your order has been shipped.

Please write us to info@lostgenclub.com with your order number and request.

Sure! You have 30 days to contact us since the delivery of the order to ask for a return.

Check our return policy here.

Don't worry, the courier will usually try two times to deliver the package. If you are not at home they will leave your package in the nearest pick-up point and will notify you via email or SMS.

For orders sent to Canary Islands or outside of the European Union, in some cases, customs fees/taxes can be charged and the buyer is responsible to pay the required duty, VAT and customs fees that may apply for shipping to their country. 

If you don't agree with this, please refuse your delivery and the package will be sent back to us.

Lost Gen Club does not hold accountable for any tax, fee applied to the shipping or any tariff applied in customs, so the buyer is responsible to pay the required amount.